Customers, potential customers, and newsletter recipients at Ancher Studio ApS
At Ancher, we only process personal data required for the purposes for which it was collected. We make sure that we comply with data protection legislation, and it is important to us that you have confidence in our processing of your personal data.
In this privacy policy, you can read about our processing of your data as a customer, potential customer and newsletter recipient.
1. Data controller
The legal entity responsible for your personal data is:
Ancher Studio ApS, Address: Godthåbsvej 24, 2000 Frederiksberg, Denmark CVR (National Business Registry Number): 43646877 Email: hello@ancherstudio.com
If you have any questions about our processing of your personal data, you are always welcome to contact our team at the email address above.
2. Categories of personal data
The personal data we process about you as a customer or potential customer may include:
3. Purpose and legal basis
Our data processing has the following purpose and legal basis:
Management of existing and potential customer relationships In connection with your orders and purchases, we process your identifying information, payment details, electronic traces from your purchases in the online shop and information included in our correspondence with you. GDPR Article 6(1)(b) concerning processing necessary for entering into a contract and for the performance of a contract.
Marketing, newsletters and general building of customer relationships For the purpose of building and developing existing and potential customer relationships, including sending out newsletters, we process identifying information, purchase history and information included in our correspondence with you.
GDPR Article 6(1)(f) concerning processing necessary for the purposes of legitimate interests that are not overridden by the interests of the data subject. The legitimate interests pursued by Ancher are the promotion of our business and the provision to our customers of the best possible service and special offers.
When you write to us through Facebook and Instagram, we will process the personal data included in our correspondence with you. The purpose is to be able to answer your inquiry.
The agreement between Ancher and Facebook can be read here, and you can read about Facebook’s processing of your data here, and Instagram’s here.
GDPR Article 6(1)(f) concerning processing necessary for the purposes of legitimate interests that are not overridden by the interests of the data subject. The legitimate interest pursued by Ancher is insight into Facebook visitors as well as being able to respond to enquiries on Facebook and Instagram.
GDPR Article 6(1)(a) concerning processing the data subject has consented to and GDPR Article 6(1)(f) concerning processing necessary for the purposes of legitimate interests that are not overridden by the interests of the data subject. The legitimate interests pursued by Ancher are the interest in offering an interesting, relevant and functional webpage.
4. Categories of recipients
Ancher will only disclose information about you in strict compliance with the rules on processing of personal data and other Danish legislation. We will assess in each case whether such disclosure requires your explicit consent, or whether disclosure may take place on a different legal basis.
We disclose or make available personal data to the following categories of recipients:
5. Transfer to third countries
In some cases, including when we provide support for our web services, your personal data may be transferred to data processors in countries outside the EU/EEA. We will only transfer personal data to data processors in countries that the European Commission considers to be safe third countries or who have given the required data protection guarantees by way of the EU Commission’s standard provisions.
If you want to know more about this processing, you can contact us by email at hello@ancherstudio.com.
6. Deletion
We delete the data about you when it is no longer required for the purposes for which it was processed.
In order to ensure correct handling of recurring customer relationships, potential complaints, warranty and bookkeeping obligations, and to be able to meet other obligations, we have ascertained that we need to retain the data for up to five (5) financial years plus the current from the end of the customer relationship.
For future and potential customers covered by marketing-related activities, we follow the applicable rules in the Icelandic Marketing Practices Act and comply with fair marketing practices.
7. Your rights
When we process your personal data, you have the following rights provided by law:
You have the right to request access to and rectification or erasure of the data we process about you.
You also have the right to request restriction of processing of your personal data or object against it, including and in particular in the case of profiling and direct marketing.
In some cases, you have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format as well as to transmit the data to another data controller.
If we process your personal data on the basis of your consent, you may withdraw your consent at any time.
If you wish to exercise any of these rights, please contact our legal department by email at hello@ancherstudio.com. We will then assess whether it is possible to accommodate your request. You will receive our reply as soon as possible and no later than one month after we received your request.
If you are not satisfied with our reply, or if you disagree with the way your personal data has been processed, you can complain to the Danish Data Protection Agency. See how to contact the Data Protection Agency at www.datatilsynet.dk.
Last updated: November 1, 2024